Privacy policy

Last updated: 9 November 2026

Who we are

Stagelytics is a product of Holy Cow OÜ (“we”, “us”), which runs this website, usestagelytics.com, and the Stagelytics app at app.usestagelytics.com. Holy Cow OÜ is the controller of the personal data described here.

Holy Cow OÜ
Registry code 16173866 · VAT EE102881240
Narva mnt 5, 10117 Tallinn, Estonia

For any privacy question or request, email info@usestagelytics.com.

Visiting the website

When you load a page, your browser sends the usual technical data, such as your IP address, browser type and the page you asked for. Our hosting and network provider, Cloudflare, processes it to deliver the page and protect the site from attacks. We don’t use it to identify or profile you.

The website sets no cookies and loads nothing from other companies: the fonts are served from our own site.

Booking a demo

When you use the “Book a demo” form, we receive your name, work email, company, role, event size and your message, if you write one. We use them to reply to you, arrange the demo and prepare a proposal for your event. The app emails each request to our team through Mailgun.

The legal basis is that you asked us to take these steps before a possible contract (Article 6(1)(b) GDPR). We keep your request while we’re in contact with you about Stagelytics, and delete it when you ask us to.

Joining the hardware waitlist

When you join the waitlist, we receive your email address, and the app emails it to our team through Mailgun. We use it only to tell you about the Stagelytics stage unit, for example when it becomes available.

The legal basis is your consent (Article 6(1)(a) GDPR). You can withdraw it at any time by emailing us, and we’ll remove you. We keep your address until the hardware is available, or until you ask us to remove it.

Emailing us

If you email us, we use your address and message to reply, and keep the conversation for as long as it’s relevant to you or your event.

Using the app as an attendee

Attendees don’t need an account and don’t give us their name to follow a talk. To show live captions:

• The speaker’s audio, from the event’s sound system, is sent to our speech recognition provider, Soniox, to be transcribed and translated. We don’t store the audio, only the text of the talk, which the event’s organizer can download.
• We count how many people are following each talk, without identifying them.
• Your display preferences, text size and light or dark theme, are saved in your own browser. They aren’t sent to us.
• Our servers log each request, with your IP address and browser type, to keep the app running and fix problems. These logs are kept for a limited time.

The legal basis is our legitimate interest in providing the captions you opened and keeping the service secure (Article 6(1)(f) GDPR). Organizers are responsible for telling their speakers and attendees about the captions, and for the speakers’ agreement to be transcribed.

Who processes your data for us

We use these service providers, who process personal data only on our behalf and under our instructions:

• Cloudflare: website hosting, network and security for the website and the app.
• Hetzner: the servers and database where the app and form requests are stored, in the European Union.
• Soniox: speech recognition and translation of talks.
• Grafana Labs: storage of our server logs and monitoring.
• Mailgun: the emails the app sends, such as the notice of each form request to our team, from its EU region.
• Our email provider: the emails we send and receive at our own address.

Some of them may process data outside the European Economic Area. When they do, it’s under the safeguards required by the GDPR, such as the European Commission’s Standard Contractual Clauses.

Your rights

You can ask us for a copy of your personal data, and to correct it, delete it, restrict its use or send it to you in a portable format. You can object to uses based on our legitimate interest, and withdraw consent at any time, without affecting what was done before. Email info@usestagelytics.com and we’ll reply within one month.

You also have the right to complain to a data protection supervisory authority: ours is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee), or you can contact the one where you live or work.

Security

Connections to the website and the app are encrypted. Access to stored requests is limited to our own staff.

Changes

If we change this policy, we’ll update it here and change the date at the top.